Bright Yellow cares about delivering the very highest standards of service. The key to our success is the careful way we select, train and support our team.
We recruit staff carefully
Bright Yellow goes to great lengths to make sure that only the most suitable applicants are taken on. We carry out thorough checks with the Criminal Records Bureau (CRB) and Independent Safeguard Authority (ISA) to ensure each candidate is fully eligible to work. In-depth interviews enable us to assess experience and aptitude. We also look for a good temperament and caring nature.
Full training and 'hands on' experience
All carers undergo a comprehensive training program to National Vocational Qualification (NVQ) level 2. This ensures they are qualified to carry out their work in a thoughtful, professional and safe manner. Items covered include:
• Moving & Handling • Medication • Written Communication
• Health & Safety • First Aid • Food Hygiene
• Dementia, Multiple Sclerosis & Parkinson's Disease
• Communication & Sensory Impairment • Behaviour
• Anti-Discrimination Practices • Person Centred Planning
Bright Yellow believe in further training and many of our staff go on to achieve higher NVQ levels.
Finally, new carers gain valuable 'hands on' experience by pairing-up with established team members on their daily rounds for two weeks.
Backed by a dedicated management
Carers are supported by a management team with a wealth of experience. All Managers are trained to NVQ level 3 and so are fully qualified to assess and plan care solutions for clients. They are dedicated to ensuring all those we care for receive the best possible service.
Learn about Bright Yellow's credentials.