Below are some of the many comments we've received. We would welcome any feedback you care to give too.
"My wife could not wish for a better carer, she is very helpful, always has a smile and is very understanding."
"We are very happy with the way my parents care is going, the carers are very helpful and keep us informed. We like the same carers calling as my parents really feel at ease and safe with them."
"I would like to take this opportunity to say how pleased I am with the care provided."
"Over the years our carer has been a great support to myself and husband and we feel safe when we know that she is on duty. As she knows her job and we feel confident. If there is a problem she will contact our daughter, at our request, you might say she is our lifeline."
"We think that Bright Yellow are the best care company we have ever came across. They are attentive, know the client, always use her first name, helpfully suggest things we can do to improve my Aunts life (going out of their way to provide fish and chips suppers once a week – which is a real treat! – and suggesting a date, time, year clock."
"Comments in the care book are full i.e. offer a very useful guide to relatives who cannot be there often. On five occasions over the past year your excellent operatives have phoned to report problems, two leaks, one accident that befell my Aunt during the mid afternoon, on this occasion your operatives probably saved my Aunts life by calling emergency services, arranging a GP appointment. Every time I have dealt with Bright Yellow you have been very friendly helpful and knew both who my aunt was and who I was."
"You make us feel that my aunt is in safe caring hands, while we live far away. Many thanks Bright Yellow.
"I have found Bright Yellow to be efficient and reliable and am very happy with the service."
"I find that the young ladies who do my shopping are without exception – charming, polite and any request I make is happily carried out."
VT, Crown Wood
"All the girls who have visited my mother have been polite, friendly courteous and competent. Our regular visitor is great."
"My care assistant has been trained to do specific physiotherapy exercises with me, which she does cheerfully."
"I welcome the visits of the carers and I think they are doing a splendid job under what must sometimes be difficult conditions and to try to cooperate as much as possible."
"I am very pleased and satisfied with the care Bright Yellow provides - Thank you"
JW, Chipping Norton
"Excellent reliable service."
"Very happy with the treatment I receive."
Contact Bright Yellow today to find out how we can help you or send us your feedback.